This article is relevant for SAM version 6024 and above. Click HERE for details on how to check which version you have.
Xero batches error:
Invoice not of valid status for modification
This document cannot be edited as it has a payment or credit note allocated to it.
This is caused by the invoice number already existing in Xero
1. Find the correct invoice number
The bell Icon will show a number - hopefully this is 1 - click on this to view the batches
Look in the "Invoice No" column (1)
2. Credit the invoice
See this article on how to credit an invoice:
[SAM] How to credit an invoice.
3. Change the "Next Job:" number
In SAM go to Maintenance > System Setup > General
Change Next Job to a number higher than what already exists in Xero
4. Re-do the invoice
Re-create the job and invoice again
5. Flag the unposted batches
Follow this article on how to Flag batches
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