General / Maintenance

General information & articles covering Maintenance and Setup operations in Orion.

[Orion] Logout/Exit from Orion
The simple stuff - how to close Orion and check if anyone else is logged in as well. (exit stage left or right?) Best practice: Use the Logout/Exit but...
Tue, 28 Feb, 2023 at 3:33 PM
[Orion] Check Active Users
Go to Accounts > Enquiry > Active Users 1. Current Login/user 2. Clear Station 3. Block all users 1. Current Login/user ...
Tue, 28 Feb, 2023 at 3:55 PM
[Orion - FAQ] Q: which email will be entered by default when emailing reports?
Q: which email will be entered by default when emailing reports? A: The email used follows the hierarchy below: If the user has an email address lo...
Wed, 1 Mar, 2023 at 2:43 PM
[Orion] How to create "customer alerts"?
"I want an alert to pop up in Orion when I'm dealing with a specific customer". Orion can do this in various ways: Force Order - Will pr...
Fri, 26 May, 2023 at 3:56 PM
[Orion] User Set-up
How to create a user in Orion For information on how to set-up users in webWorkshop:  [webWorkshop] User Logins - Setup For information on orderin...
Tue, 29 Jul, 2025 at 1:11 PM
[Orion] How to order additional user licenses
How to Request Additional User Licenses in ORION This guide outlines the steps to request additional user licenses directly from within the ORION applicati...
Tue, 29 Jul, 2025 at 1:13 PM