Some useful labour reports include:
Labour Analysis &
Labour Hours Summary
To print these reports from any workshop department go to Reports > Workshop
If any time clocking records have been adjusted then the original labour record will be recorded in the Labour Analysis report and the new labour information will be updated in the Labour Hours Summary report.
TABLE OF CONTENTS
Labour Analysis
This report is further split in two - Detailed and Summary
Detailed:
The Labour Analysis (Detailed) provides an audit trail of technician’s time over a number of specific user defined sort fields - including credits.
There are a few different Ranges that can be used to filter the data and Option to change what is displayed:
Labour Hours Summary
Labour hours summary is the primary analysis of performance providing an accurate breakdown of how the workshop time is utilised and provides a number of measures of the rate of conversion of waged hours to chargeable time.
Availability Recovery %:
This is the proportion of Available hours which have been spent actively clocked in/working. It directly measures the impact of idle time. This should be 100% compared to availability. If less then not enough to for the tech to do.
HOURS CLOCKED / HOURS AVAILABLE = AVAIL. RECOVERY %
Efficiency %:
This is a measure of the recovery rate of time actually spent working (ie ignores all unproductive time). It is calculated by comparing the hours Sold (invoiced) against hours Worked and Clocked – in other words “what did we produce with the time we spent clocked in and working on a job”.
HOURS CHARGED / HOURS WORKED & CLOCKED = EFFICIENCY %
Paid Productivity %:
This is a measure of output from the hours waged. It is a bottom line input/output comparison - “How many hours did we pay for and how many of these did we ultimately sell?” It is calculated by comparing Hours Charged against Hours Paid with no deduction/allowance for unpaid time whether it be annual leave, sick, idle or any other type. This gives best results over time spans of one or more months as periods of increased unproductive time paid (eg around Christmas and New Year) could yield strange if temporary results which may indicate productivity losses which are not significant over a longer time frame.
HOURS CHARGED / HOURS PAID TOTAL = PAID PROD.%
Availability Productivity %:
Very similar to Paid Productivity except that this measure takes some types of unproductive time (eg training, holidays, sick, supervision) into account. This is especially useful for analysing workshop productivity where it is desirable to ignore unproductive time which is out of the control of the technicians (eg sick, holidays). The difference is that this is a calculation of Hours Charged against Hours Available – if there is no paid time off for a given technician in the date range selected, Paid Productivity and Available Productivity will be the same. This calculation possibly gives a better indication for a short time range and many service managers will prefer to use this in all cases.
HOURS CHARGED / HOURS AVAILABLE = AVAIL. PROD %
Idle Time:
Idle time is based on the Type of the Non Job Labour category, if it is left blank then the report will show this time as Idle and lower the technician’s productivity
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