Non WOF / Service Reminders - Future Work
You can also set service reminders for work that is not WOF / Service related, and can set a reminder for ADHOC work - Eg Cam Belt replacement or repairs identified during inspections that the customer wishes to schedule in for a later time.
Create a new Service Reminder code called ATT (Future Work):
Select the follow-up button on the job
Load the followup against the vehicle. The date entered would be the due date the item is required for fixing/replacement. Could be set to todays date.
The workshop can run a reminder report for all or just choose ATT for a selected date range.
That way you can send reminders to customers for other work.
Also, if a job is created for that vehicle and the reminder date is older than the date of the job, a warning will pop up showing the overdue reminder(s) for that vehicle.
Benefits.
- Send reminders to customers for work that is not normal service work rather than waiting for them to bring it in
- A reminder pops up telling you there is an outstanding job on that vehicle if it hasn’t been done or cleared.