These instructions are for resetting your SAM/Orion/Synergy session.
Windows 7, 8 and 10
1. Right Mouse Click on the Citrix receiver icon in the Task Bar (at the bottom right hand side corner of the screen corner of the screen).
2. Click on the Connection Center in the next menu.
This will launch the Citrix Connection Center Window.
3. Select the server name in the next window by clicking on it.
Note: The server name can be different each time you log in depends upon the server you get logged into at that time
4. Click on Log Off button to log the session off.