This article will go over the minimum recommended hardware requirements for SAM and Orion



These recommendations are subject to change without notice as third party software and hardware will require ongoing changes and updates that may affect its compatibility with the SAM or Orion software without our notice.


TABLE OF CONTENTS




SAM or Orion Workstation

Operating System (OS)Windows 10 Pro or higher
ProcessorIntel i5 or higher
RAM8 GB or higher
Hard DriveMin of 5GB free drive space
Monitor21" 1024 x 768 resolution
Network cardGigabit or faster

NB: Oplocking to be disabled in all instances on all machines including existing servers and workstations (recommended but not mandatory for Terminal Server connections).




Server up to 5 users (can be used as a workstation)

Operating System (OS)

Windows 10 Pro or higher
ProcessorIntel i7 or higher
RAM16 GB or higher
Hard DriveMin of 10GB free drive space
Monitor21" run at 1024 x 768 resolution or better
Network cardGigabit or faster
Back-upA solution with offsite storage a must

NB: Oplocking to be disabled in all instances on all machines including existing servers and workstations (recommended but not mandatory for Terminal Server connections).




Server (above 5 users)

Dedicated for LAN users or setup as a terminal server

Operating System (OS)Windows server 2012 R2 or higher
ProcessorIntel Xeon or higher
RAM16 GB or higher
Hard DriveMin of 20GB free HDD space
Monitor21" 1024 x 768 resolution
Network cardGigabit or faster
Back-upA solution with offsite storage a must

NB: Oplocking to be disabled in all instances on all machines including existing servers and workstations (recommended but not mandatory for Terminal Server connections).




SQL Server <=5 users, dedicated to Orion

Operating System (OS)Microsoft windows 10 Pro or higher
MS SQLExpress 2016
ClassDesktop class machine
ProcessorIntel i5 Quad core CPU (64bit, 1.4 GHz+)
RAM16 GB or higher
Hard Drive256GB 7200RPM HDD (minimum)
Network cardGigabit or faster

NB: Machine should be dedicated to Orion SQL server. If to be used as workstation add RAM, consider higher spec CPU and certainly use SSD

Backup of SQL data customer responsibility. Recommend local and offsite copies of backup data.

Antivirus – exclude SQL data folders, or as recommended by AV vendor.

 


SQL Server <10 users, dedicated to Orion

Operating System (OS)Microsoft windows 10 Pro or higher
MS SQLExpress 2016
ClassDesktop class machine
ProcessorIntel i7 Quad core CPU (64bit, 2.0 GHz+)
RAM16 GB or higher
Hard Drive256GB SSD
Network cardGigabit or faster

NB: Machine should be dedicated to Orion SQL server. If to be used as workstation add RAM, consider higher spec CPU and SSD

Backup of SQL data customer responsibility. Recommend local and offsite copies of backup data.

Antivirus – exclude SQL data folders, or as recommended by AV vendor.





Printers

Citrix hosted

Follow this link for a Citrix compatible printer

Non hosted

OKI Laser for Invoicing, Statements, Job Cards, Service/ WOF Reminders, Purchase Orders & Reports (laser)

WOF Checksheets (dot matrix) OKI ML320T

Zebra or Dymo Labelwriter450 for Label Printing




Network

Gigabit switch hub or faster

For non hosted sites wireless networks have a high chance of causing corruptions and are NOT supported.


 

!! Not supported/known to cause issues !!

  • Wireless Networks
  • Offline Files
  • Ezyprint on Windows Terminal Server 2008
  • Brother Printers
  • Shadow Protect Back up Software
  • Incremental back-ups
  • Dropbox and OneDrive



Antivirus Software

Compatible Antivirus Products

  • McAfee AV Plus
  • ESET (NOD32)
  • Norton’s (Symantec) Internet Security
  • Sophos

Exclusions will need to be entered on all PC's 


  • MS Security Essentials
  • AVG
  • Avast
  • Nortons 360
  • McAfee Total Protection
  • McAfee All Access
  • McAfee Internet Security
  • Norton’s Antivirus.



OS not supported (non hosted)

  • Any Windows OS not supported by Microsoft.
  • Workstations O/S’s – Win 7 or older and any home versions of Windows.
  • Sever - older than MS Server 2012.
  • NAS devices.
  • Any other OS other than Windows OS’s  eg Mac or Linux.


NB: Oplocking to be disabled in all instances on all machines including existing servers and workstations (recommended but not mandatory for Terminal Server connections).



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