These instructions are for installing and configuring the Citrix Receiver for your Windows Operating System.




Download Citrix Receiver from this URL:

  1. Click on "Receiver 4.12 for Windows"
  2. Click on "Download Receiver for Windows"

The install file CitrixReceiver.exe will show in different area's depending on the browser you use

Internet Explorer

 Click on "Run" - this will be in a bar at the bottom middle of your monitor:

Chrome & MS Edge


"CitrixReceiver.exe" will show at the bottom left of your monitor - click on this


Depending on your settings you may first get this window - click on Save File.

After this or if this doesn't appear - a blue arrow will appear in the top right corner of the browser (1) - click on this then click on CitrixReceiver.exe (2)


Follow the prompts as necessary to install  

NB: Do not select "Enable Single Sign-on"


After the installation is completed you will have the option to add an account:

NB: if you clicked on Finish by mistake - KEEP CALM and follow the instructions below

  1. Click on the windows or magnifier button (Bottom left)
  2. Type "Citrix"
  3. Click on Citrix Receiver

Add account

  1. Enter
  2. Click on Add
  3. Enter the supplied User name and Password

This will Launch the Citrix Workspace where you can run your applications.

There will also be application shortcuts created on your Desktop



Didn’t find what you were looking for? 

Our Support team are here to help, you can reach us by submitting a support ticket

or calling us on 09 583 2455